Data protection

Welcome to our website and thank you for your interest in our software products. We hereby inform you about how we handle your personal data and how it is processed. In addition, you will be informed about your statutory rights by means of this data protection declaration about the rights to which you are entitled in connection with the processing of this data.

We always take the protection of your data very seriously. In principle, it is possible to use our website without collecting any personal data.

As soon as you want to use special services from Rillsoft GmbH via our website, for example when ordering via the contact form or registering for testing the Rillsoft cloud, or registering for seminars, etc., processing of personal data could become necessary will. If this is the case and there is no legal basis for such processing, we generally endeavor to obtain your consent.

Rillsoft GmbH will always handle your data conscientiously and carefully. To protect your data, we have implemented the necessary technical and organizational measures to ensure that the personal data processed via our website is protected. Only the people responsible for this can access it.

Who is responsible for data processing

The person responsible within the meaning of the General Data Protection Regulation, other data protection laws applicable in the member states of the European Union and other provisions of a data protection nature is:
Postal address: Rillsoft GmbH
Mollenbachstr. 14
71229 Leonberg
Germany
Phone: +49 (0)7152 30725570
E-mail: info@rillsoft.de
E-Mail: info@rillsoft.de
Webpage: https://www.rillsoft.cloud

What are cookies and how are they used?

We use so-called cookies on our site to make the user experience more efficient. Two different types of cookies can be used on our website, so-called "session cookies" and "permanent cookies".

The "session cookies" are small text files that remain stored on your computer and stored until you leave the site. A persistent cookie, on the other hand, stays on your device for a certain period of time even after you have left the site or until you delete it manually.

Most browsers are set to automatically accept cookies. If you want to prevent data collection through cookies, you have the option of deactivating the use of cookies in most browsers. However, this could limit the functionality of our website.

Personal data

Personal information is information that you provide to us that personally identifies you (e.g. your name, email address) or other information.

What data is collected and how do we use data?

Automatic collection of general data and information

When you visit our website, a series of general data and information is transmitted to us or to our web space provider. This general data and information is stored in the log files of the server. The following data can be recorded, among others:

  • Browser types and versions used

  • operating system used

  • the website from which you came to our website (so-called referrer)

  • Name of the retrieved website that you are visiting on our website

  • the date and time of access to the website

  • an internet protocol address (IP address)

  • the internet service provider of the accessing system

  • other similar data and information that serves to avert danger in the event of attacks on our information technology systems

This anonymous data is stored in such a way that we cannot usually assign it to any specific person if you do not log in to the website.

This information is statistically evaluated in summarized form for the ongoing optimization of the content of our website and our offers.

However, we reserve the right to subsequently check the log data if there is a justified suspicion of illegal use based on specific indications.

Data provided by the user

On our website or in any other way, you have the option of transmitting personal data to us, e.g. as part of:

  • the order via the order form

  • Registration for Rillsoft Cloud

  • Registration for presentations or training courses

  • the remote support function for business customers

  • general contact

The following types of personal data may be collected from you:

  • Salutation

  • First name

  • Last name

  • Postal address (including billing address)

  • Telephone number (including landline and mobile numbers)

  • E-mail address

In this case, such information will only be collected and stored for the purpose of internal processing of your order or contacting you. In principle, this data is not passed on to third parties.

Login information for special areas

To use the access-protected areas of our website, you must register by voluntarily providing personal data. The data entered can be seen from the input mask during registration and will be saved in a customer account. We use the data you have provided in accordance with Article 6 Paragraph 1 Sentence 1 Letter b GDPR (necessary for the fulfillment of the contract) to process the contract and to process your enquiries. After the contract has been completed or your customer account has been deleted, your data will be restricted for further processing and deleted after the retention periods under tax and commercial law have expired.

Contact option

Due to legal regulations, our website offers you the opportunity to contact our company quickly and communicate directly with us by e-mail. In this case, the personal data you provide will be automatically saved for the purpose of processing your contact. This personal data will not be passed on to third parties.

Purpose of data collection

The data is collected, processed and used exclusively for the purpose for which it was sent to us. Data processing outside of the relevant purposes does not take place.

Data transfer

The data you provide to us or otherwise collect on our website is mainly processed within our company and stored on our servers in Germany.

We only pass on your personal data to third parties if this is required by law:

  • you have given your express consent in accordance with Article 6 Paragraph 1 Sentence 1 Letter a GDPR,

  • Disclosure according to Article 6 Paragraph 1 Clause 1 Letter f GDPR is required to assert, exercise or defend legal claims and there is no reason to assume that you have an overriding legitimate interest in not disclosing your data,

  • in the event that there is a legal obligation for the transfer according to Article 6 Paragraph 1 S. 1 lit

  • This is permitted by law and required for the processing of contractual relationships with you in accordance with Article 6 Paragraph 1 Sentence 1 lit. b GDPR.

External serviceprovider

We also use service providers who provide the technical infrastructure to provide our services and make the online offer available.

So hosting providers, tax consulting service providers and payment service providers process the data on behalf of our company.

We have concluded an order processing contract with our service providers. Users of our service are made aware of the relevant service providers as upstream suppliers.

Use of Google Analytics with anonymization function

We use Google Analytics, a web analytics service provided by Google Inc. (“Google”), 1600 Amphitheater Parkway, Mountain View, CA 94043 USA, on our website. Google Analytics uses so-called “cookies”, text files that are stored on your computer and thus enable an analysis of your use of the website.

The information generated by these cookies about your use of this website, including your IP address, is usually transmitted to a Google server in the USA and stored there.

We use Google Analytics with an anonymization function on our website. The IP address transmitted by your browser as part of Google Analytics is therefore not merged with other Google data. In this case, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area and thereby made anonymous.

Google will use this information to evaluate your use of our site, to compile reports on website activity for us and to provide other services related to website activity and internet usage. Google may also transfer this information to third parties if required to do so by law or if third parties process this data on Google’s behalf.

You can prevent the installation of cookies by setting your browser software accordingly; we would like to point out to you however that in this case you can if applicable not use all functions of our website in full.

You can prevent the general collection and storage of data by Google Analytics at any time with future effect using a browser extension, available at http://tools.google.com/dlpage/gaoptout?hl=de.

You can find more information on the terms of use and data protection at http://www.google.com/analytics/terms/de.html or at https://www.google.de/intl/de/policies/.

Use of Google Ads

Our website uses Google Conversion Tracking. The information obtained using the conversion code is used to generate conversion statistics. It allows us to know, for example, the total number of users who clicked the download button and were redirected to a conversion tracking tagged page. However, we do not receive any information with which users can be personally identified.

For advertising purposes in the Google search results and on the websites of third parties, the so-called Google remarketing cookie is set when you visit our website, which is automatically created by collecting and processing data (IP address, browser information and information on your use of our website, etc. ) and enables interest-based advertising using a pseudonymous cookie ID and based on the pages you visit.

Any further data processing will only take place if you have activated the “Personalized advertising” setting in your Google account. In this case, if you are logged in to Google while visiting our website, Google uses your data together with Google Analytics data to create and define target group lists for cross-device remarketing.

Use of YouTube components with enhanced data protection mode

Components (videos) from YouTube, LLC 901 Cherry Ave., 94066 San Bruno, CA, USA, a company of Google Inc., Amphitheater Parkway, Mountain View, CA 94043, USA, are integrated into our website. We would like to point out that we use YouTube’s “extended data protection mode” option.

When you visit a page with an embedded video, a connection to the YouTube server is established. Content from the corresponding YouTube component is then displayed directly by YouTube in your browser and integrated into the page. YouTube or Google receive the information that your browser has accessed our website. This information is transmitted from your browser directly to a YouTube or Google server in the USA and stored there.

If you do not want YouTube and Google to receive this information, you must log out of your YouTube account before visiting our website.

The purpose and scope of the data collection and further information on data protection from YouTube and Google can be found at the following link: https://www.google.de/intl/de/policies/privacy/

Safety

We make intensive efforts to ensure organizational and technical comprehensive security measures to protect your personal data at all times and to continuously improve them in line with technological developments. However, Internet-based data transmissions can generally have security gaps, so absolute protection against access by third parties is impossible.

Data retention period

We process and store your personal data only for the period necessary to achieve the storage purpose or if this has been provided for by the responsible legislator through storage obligations and periods. After these periods have expired or if the storage purpose no longer applies, the personal data will be routinely deleted or blocked in accordance with data protection regulations.

Information, correction and deletion

In accordance with the statutory provisions, you have the right to request information free of charge as to what personal data we have stored about you. In addition, you have the right to have this information corrected or deleted, provided there is no legal obligation to retain it.

If you have further questions about the processing of your personal data by us, you can contact info@rillsoft.de at any time.

Privacy policy for our social media sites

We operate the following social media sites:

Besides us, there are also operators of the social media platform itself. In this respect, these operators are still other persons responsible for data processing and we have only limited influence over them. Where we can influence and parameterize data processing, we endeavor to carry out data protection-compliant processing as far as possible. In many places, however, we cannot influence the data processing carried out by the operators of social media platforms, and we do not know exactly what data they process.

Data processing by us

The data you enter on our social media pages, e.g. B. B. Comments, videos, images such as news, public messages, etc. are published via social media platforms and are never used or processed for any other purpose. We reserve the right to delete content only when necessary. If this is a feature of a social media platform, we may share your content on our website and communicate with you through the social media platform. The legal basis is Article 6 paragraph 1 GDPR sentence 1 letter f. The data processing serves our public relations work and communication.

If you wish to object to a specific data processing that affects us, please use the contact information provided in the legal notice. Then we will consider your objection in order to process your data through us. If you wish to exercise your right to object to the social media platform, you must contact them directly.

If you send us a request on a social media platform, we may also refer you to other secure communication channels that ensure confidentiality. You can send confidential inquiries at any time to the contact details given in the imprint.

As already mentioned, we try to make our social media pages as compliant as possible with the data protection requirements within the scope of the possibilities made available by the social media platform. With regard to the statistics provided to us by social media platform providers, we can only influence them to a limited extent and cannot disable them. However, we first make sure that no other optional statistical information is available to us.

Data processing by us

The data you enter on our social media pages, e.g. B. B. Comments, videos, images such as news, public messages, etc. are published via social media platforms and are never used or processed for any other purpose. We reserve the right to delete content only when necessary. If this is a feature of a social media platform, we may share your content on our website and communicate with you through the social media platform. The legal basis is Article 6 paragraph 1 GDPR sentence 1 letter f. The data processing serves our public relations work and communication.

If you wish to object to a specific data processing that affects us, please use the contact information provided in the legal notice. Then we will consider your objection in order to process your data through us. If you wish to exercise your right to object to the social media platform, you must contact them directly.

If you send us a request on a social media platform, we may also refer you to other secure communication channels that ensure confidentiality. You can send confidential inquiries at any time to the contact details given in the imprint.

As already mentioned, we try to make our social media pages as compliant as possible with the data protection requirements within the scope of the possibilities made available by the social media platform. With regard to the statistics provided to us by social media platform providers, we can only influence them to a limited extent and cannot disable them. However, we first make sure that no other optional statistical information is available to us.

Data processing by the operator of the social media platform

Operators of social media platforms use web tracking methods. Regardless of your login or registration on a social media platform, web tracking can be carried out by social media platforms. Unfortunately, as previously mentioned, we have little control over the web tracking methods used by social media platforms. For example, we cannot turn it off.

Please note: It cannot be ruled out that the providers of social media platforms use your personal information and behavioral data, e.g. B. to evaluate your habits, personal relationships, preferences, etc. In this respect, we have no influence on the processing of your data by providers of social media platforms.

You can find information on how to manage or delete existing information about you on the following social media platform pages:

Your rights as a user

When processing your personal data, the GDPR grants you certain rights as a website user, namely the right to information (Art. 15 GDPR), the right to correction and deletion (Art. 16 and 17 GDPR), the right to restriction of Processing of your data (Article 18 GDPR) and the right to data portability (Article 20 GDPR). You can object to the processing of your personal data at any time (Art. 21 GDPR). You can revoke your consent at any time with effect for the future in accordance with Art. 7 Para. 3 GDPR.

Right to lodge a complaint with a supervisory authority

Art. 77 GDPR grants you the right to lodge a complaint with a supervisory authority if, in your opinion, the processing of your data violates data protection regulations.